Effective date: September 17, 2025
Comfort Concepts (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, website, and communications.
1. Information We Collect
We may collect the following types of information when you schedule service, fill out a form, or contact us: Name, phone number, email address, physical address, details about your service request, and payment information.
2. How We Use Your Information
We use your information to schedule and confirm appointments, send service updates, reminders, and invoices, process payments, and communicate about promotions and service follow-ups (if opted in).
3. Text Message Consent
By providing your phone number, you agree to receive text messages from Comfort Concepts regarding appointments, service updates, and invoices. Message & data rates apply. Reply STOP to opt out at any time or HELP for assistance. Consent is not required as a condition of receiving service.
4. How We Protect Your Information
We use industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.
5. Sharing Your Information
We do not sell or rent your personal information. We may share information with trusted service providers (e.g., payment processors) who help us deliver our services.
6. Your Rights
You may request a copy of the information we hold about you, request corrections or deletion, and opt out of marketing communications at any time.
7. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: [email protected]
Phone: (405) 494-7444
